CUSTOM TECHNOLOGY SOLUTIONS

We see real value in tailoring our level of service to fit our client's needs.

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OUR APPROACH

Identity Computing provides expert technical advice and recommendations for businesses.


We consult with you personally to find out what your pain points are and develop a custom strategic plan. We will continue to work with you throughout its implementation and ease your pain points before stepping aside until you need us again.


Our proactive approach is a sure-fire way to reduce costs, increase work output and increase your profits. 

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Tech Concierge

We know that many business owners, especially small businesses, are afraid to engage an IT Consultant.


You may be concerned about wasting time and outlaying more money than necessary to run your business. However, you can rest assured that Identity Computing’s Tech Concierge service can save you time and money in the short AND long term by solving problems and establishing strategic goals to avoid future issues.

Computer Health Insurance

We focus on fixing problems before they’re a major issue, as part of our computer health insurance plans, we run automated proactive maintenance tasks, so that we can plan for and predict equipment failure.


This planning allows us to replace with a plan and eliminate rushed and un-structured replacements., which helps drive the business into reaching their desired goals.

Tech Concierge

We know that many business owners, especially small businesses, are afraid to engage an IT Consultant.


You may be concerned about wasting time and outlaying more money than necessary to run your business. However, you can rest assured that Identity Computing’s Tech Concierge service can save you time and money in the short AND long term by solving problems and establishing strategic goals to avoid future issues.

Computer Health Insurance Program

  • Discount on our support charges*
  • No after-hours surcharge
  • Top-priority 24/7 unlimited remote and onsite support
  • 24/7 system monitoring
  • Monitored Anti-Virus/Malware Subscription
  • Strategic planning sessions
  • Planned maintenance occurs outside your business hours
  • Great pricing on new IT products
  • Real-time server/desktop optimisation
  • Advanced performance monitoring Windows and 3rd-party patch management & updates
  • Scheduled preventative maintenance


Help Desk Service

  • Triaged Support Response
  • No After-hours surcharge
  • Strategic Planning Sessions
  • 24/7 System Monitoring
  • Remote & Onsite Support
  • Monitored Anti-Virus/Malware Subscription

Business Communications Systems

  • Video Conferencing
  • Microsoft Teams
  • Cloud Business Phone Systems
  • No Contracts
  • Work from anywhere Low up-front setup costs
  • Enterprise-level features NBN/4G/5G ready

Customised programs available

Backup and Disaster Recovery

Ensure your business can quickly recover from a disaster and avoid losing money from extended downtime.

Scheduled maintenance and repair

Threat mitigation strategies

Tailored backup solutions

Repair technicians on standby

Strategic Consulting

  • Business Management Platforms
  • Business Continuity Planning 

Cybersecurity

  • Anti-Malware
  • Email Security 
  • Network Security

Microsoft 365 Platform

  • Email with Exchange Online
  • Documents with SharePoint Online

Computers, Networks & Peripherals

  • Servers
  • Desktops
  • Laptops
  • Tablets
  • Networking
  • Wifi