Managed 100 Computer Health Insurance

Benefits to your Business

Full monitoring will help Identity Computing predict issues before they become a serious problem. It provides timely notification of an issue to our support staff so they can investigate and act if necessary to minimise the disruption to your business.

The purpose of our Managed 100 plan is to help mitigate the financial risk of your IT equipment. As such, the plan provides total cost predictability, providing you with peace of mind to focus on your business, not your IT.

Our strategic planning sessions help identify the pain points in your business and put strategies in place to solve them. We listen to your staff and help provide their feedback about the systems they are working with. We will also identify areas of improvement, such as business productivity or cost savings.

All of our Computer Health Insurance plans include a fully monitored Anti-Virus/Malware Subscription,which enables us to react quickly if your systems are infected.

Due to the efficiencies gained in being able to identify issues much quicker than an unmonitored system, we provide you with a 100% discount on our support charges.

Features of the Managed 100

  • 100% Discount on our support charges*

  • no after-hours surcharge

  • top-priority 24/7 unlimited remote and onsite support

  • 24/7 system monitoring

  • monitored Anti-Virus/Malware Subscription

  • strategic planning sessions

  • planned maintenance occurs outside your business hours

  • great pricing on new IT products

  • real-time server/desktop optimisation

  • advanced performance monitoring

  • Windows and 3rd-party patch management & updates

  • scheduled preventative maintenance

* Travel is not included for systems outside of Toowoomba area

Essentials 20
20% Discount Off All Support Charges
No After-hours surcharge 20% Discount on our Support Charges Strategic Planning Sessions 24/7 System Monitoring Remote & Onsite Support Monitored Anti-Virus/Malware Subscription
Managed 100
100% Discount Off All Support Charges
100% Discount on our Support Charges* Top Priority 24/7 Unlimited Remote & Onsite Support Planned maintenance occurs outside your business hours Great Pricing on New IT Products 24/7 System Monitoring Real-time Server/Desktop Optimisation Advanced Performance Monitoring Windows & 3rd Party Patch Management & Updates Strategic Planning Sessions Scheduled Preventative Maintenance Monitored Anti-Virus/Malware Subsription

Our mission: Your success