Support

In addition to the SLA plans below, we also offer regular Pay-As-You-Go services at hourly and fixed quote rates. Call us today to see how we can assist you.

Identity Computing’s history of generating results for many different types of clients across multiple industry sectors reflects our ability to truly understand the needs of our customers.  With our local team of professionals, we provide 24/7 personalised solutions that put the client’s needs first.

Essentials 20
20% Discount Off All Support Charges
No After-hours surcharge 20% Discount on our Support Charges Strategic Planning Sessions 24/7 System Monitoring Remote & Onsite Support Monitored Anti-Virus/Malware Subscription
Managed 100
100% Discount Off All Support Charges
100% Discount on our Support Charges* Top Priority 24/7 Unlimited Remote & Onsite Support Planned maintenance occurs outside your business hours Great Pricing on New IT Products 24/7 System Monitoring Real-time Server/Desktop Optimisation Advanced Performance Monitoring Windows & 3rd Party Patch Management & Updates Strategic Planning Sessions Scheduled Preventative Maintenance Monitored Anti-Virus/Malware Subsription

Our mission: Your success

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